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privacy policy

Physical Therapy, Performance Coaching, and Web Content Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their
‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law
and information security, is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an individual in context. Please
read our privacy policy carefully to get a clear understanding of how we collect, use, protect or
otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our website?
When requesting consultation services, as appropriate, you may be asked to enter your name,
email address, mailing address, phone number or other details to help you with your
experience.

 

When do we collect information?
We collect information from you when you request consultation with us or enter information
on through our web pages and chat boxes.

 

How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter,
respond to a survey or marketing communication, surf the website, or use certain other site
features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To allow us to better service you in responding to your customer service requests.

  • To send periodic emails regarding your order or other products and services.

 

How do we protect visitor information?
Our website is scanned for malware and viruses on a regular basis, including for security holes
and known vulnerabilities, to make your visit to our site as safe as possible. ALPC does not
hold its own SSL certificate because all payment transactions are handled through an SSL
Certified third-party payment gateway. The security of your Personal Information is important
to us, but remember that no method of transmission over the Internet, or method of electronic
storage, is 100% secure. While we strive to use commercially acceptable means to protect your
Personal Information, we cannot guarantee its absolute security.

 

Do we use ‘cookies’? 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard
drive through your Web browser (if you allow) that enables the site’s or service provider’s
systems to recognize your browser and capture and remember certain information. 

They are also used to help us understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We also use cookies to help
us compile aggregate data about site traffic and site interaction so that we can offer better site
experiences and tools in the future.

 

We use cookies to:

  • Understand and save user’s preferences for future visits.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like Internet Explorer)
settings. Each browser is a little different, so look at your browser’s Help menu to learn the
correct way to modify your cookies.

 

If you disable cookies off, some features will be disabled. It won’t affect the user experience
but it may impact features that make your site experience more efficient as well as causing
some of our services to not function properly.

 

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include website hosting partners and other parties who assist us in
operating our website, conducting our business, or servicing you, so long as those parties
agree to keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site policies, or protect ours
or others’ rights, property, or safety.

 

Third party links 
Occasionally, at our discretion, we may include or offer third party products or services on our
website. These third party sites have separate and independent privacy policies. We therefore
have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about
these sites.

 

Google

We have implemented Google Analytics for the purpose of the following:

  • Google Display Network Impression Reporting

  • Demographics and Interests Reporting

 

We, along with third-party vendors such as Google, use first-party cookies (such as the
cookies).

 

Opting out:
Users can set preferences to opt out permanently using the Google Analytics Opt Out Browser
add on.

 

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States
and the concepts they include have played a significant role in the development of data
protection laws around the globe. Understanding the Fair Information Practice Principles and
how they should be implemented is critical to comply with the various privacy laws that
protect personal information.

 

In order to be in line with Fair Information Practices we will take the following responsive
action, should a data breach occur:

  • We will notify the users via email within 14 working days of discovering the breach

  • We will notify the users via in site notification within 72 hours of discovering the breach

We also agree to the individual redress principle, which requires that individuals have a right
to pursue legally enforceable rights against data collectors and processors who fail to adhere
to the law. This principle requires not only that individuals have enforceable rights against
data users, but also that individuals have recourse to courts or a government agency to
investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements
for commercial messages, gives recipients the right to have emails stopped from being sent to
them, and spells out tough penalties for violations.

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

  • We may also send you additional information related to your product and/or service.

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

 

To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses

  • Identify the message as an advertisement in some reasonable way

  • Include the physical address of our business or site headquarters

  • Monitor third party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly

  • Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions to unsubscribe and we will promptly remove you.

 

Changes to this Privacy Policy
This Privacy Policy is effective as of 06/01/2020 and will remain in effect except with respect to
any changes in its provisions in the future, which will be in effect immediately after being
posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check
this Privacy Policy periodically. Your continued use, after we post any modifications to the
Privacy Policy on this page, will constitute your acknowledgment of the modifications and your
consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the
email address you have provided us, or by placing a prominent notice on our website.

 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the
information below.

 

A Little Physio Clinic

1110 E Nasa Parkway, Ste 100

Houston, TX 77058

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